FAQ

how long should shipping take?

Shipping should take anywhere from 1-2 weeks depending on the influx of orders we receive. We are starting with a "Pre-Order" system so that we can assure the proper quality and product is sent out to you.

how can I directly contact support?

There are many ways to get in touch with our team. For starters there is our Instagram @Apparel.Ashen or our TikTok page @AshenApparel. Or there is a "Contact" section at the top of our website that allows you to get in direct contact with us.

why did we start this brand?

We felt as though there are plenty of inspiring things from video-games that aren't properly shown off in forms of clothing. Why should I have to wear a crappy t-shirt of my favorite franchise when there can be high quality/good design/comfortable clothing? These products are stuff WE wear.

how can I join the team?

As we start to grow and need more help with our brand, we will post videos and other informative content asking how this can be achieved!

For the time being though, if you happen to purchase a product and send us a video or message wearing it... we can potentially add you to our featured product images.